Who moves the box
We do not. This site lists products and links them out. Once you leave for the partner listing and check out there, the parcel is packed, labelled and shipped by that retailer using their own carriers. Their delivery terms are the ones that apply to your order.
Why there is no rate table here
A shipping table on this page would be a guess. Delivery cost depends on your address, the weight and volume of what you bought, the speed you picked at checkout and whether you hold a membership with the retailer. All four of those are decided on their side, after you leave here. Publishing a number would only give you something to be wrong about.
Where each answer lives
| Question | Where it is answered |
|---|---|
| What will delivery cost? | The checkout page at the retail partner, once your address is in |
| When will it arrive? | The estimated date shown on that same checkout page |
| Where is my parcel now? | The order history in your account with the partner |
| It has not arrived, what now? | The help section of the partner account, which opens a trace |
| Can I change the address? | Only through the partner, and only before the parcel is picked |
| Is this fabric heavy enough for winter? | Ask us, that one is ours |
Tracking
Tracking numbers are generated by the retailer when the label is printed. They appear in your account with them and usually arrive by email as well. We never receive them, so there is nothing for us to look up on your behalf.
Coverage
Which countries a given item ships to is set by the retailer and varies by product. The listing shows the answer for your address once you are signed in. Some pieces in this catalogue ship widely and some do not leave one market.
Prices on this site
Every price on these pages was read from the listing when the page was built. Retail prices move. If the two disagree, the checkout number is the real one.